OYEBIYI Oyenike Noheemot
Business Administration Professional
Ibadan, NG.About
Highly motivated and detail-oriented professional with a strong background in business administration, financial oversight, and client services. I leverage proven skills in strategic problem-solving and organizational productivity to streamline operations and deliver exceptional customer support. Committed to contributing effectively to organizational growth and efficiency within dynamic environments, I aim to drive impactful results.
Work
Ministry of Youth of Affairs, Internal Auditor Department
|National Youth Service Corps (NYSC)
Osogbo, Osun State, Nigeria
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Summary
Assisted the internal auditor in maintaining accurate financial records, verifying departmental spending, and ensuring accountability within a government setting.
Highlights
Supported internal auditor in meticulously maintaining accurate financial records across various departments, ensuring compliance and transparency for government operations.
Facilitated robust documentation and verification processes for departmental spending, enhancing internal reporting efficiency and financial oversight.
Gained hands-on experience in financial oversight and accountability, contributing to the integrity of public sector financial management practices.
Glorious Heights Group of Schools
|Class Teacher
Elenusonso, Ibadan, Oyo State, Nigeria
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Summary
Taught diverse age groups and assisted with school administration, facility management, and event coordination.
Highlights
Delivered engaging lessons in Business Studies, Cultural, and Creative Arts to diverse student groups (Ages 2-6 and JSS 1-3), fostering foundational learning.
Streamlined school administration by assisting with facility management, logistics, and event coordination, improving operational flow and efficiency.
Contributed to school publicity and community engagement initiatives, enhancing institutional visibility and supporting student enrollment efforts.
Ordally Management Services
|Executive Assistant (remote)
Remote, N/A, N/A
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Summary
Handled customer inquiries and resolved technical/billing issues for a remote management service, ensuring high service standards.
Highlights
Managed a high volume of daily customer inquiries across chat, email, and calls, ensuring prompt resolution and maintaining high service standards.
Resolved complex technical and billing issues efficiently, enhancing customer satisfaction and improving operational effectiveness.
Provided comprehensive support to customers, effectively addressing complaints and issues to foster positive client relationships and retention.
Renew Success Group of Schools
|Administrative Assistant
Ikorodu, Lagos, Nigeria
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Summary
Supported daily school operations, managed financial records, and collaborated with departments to ensure continuous success.
Highlights
Optimized school operations by effectively liaising between school, parents, and pupils, ensuring seamless communication and comprehensive support.
Managed timely fee collection and meticulous documentation, preventing fund misuse and contributing to consistent business growth.
Collaborated cross-functionally to ensure continuous school success, reviewing budgets and handling all receipts and cheque documentation with precision.
Remis' Mini Mart
|Sales Attendant
Basorun, Ibadan, Oyo State, Nigeria
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Summary
Maintained accurate financial records, managed funds, and reported customer feedback to improve service in a retail setting.
Highlights
Maintained accurate daily financial records for income and expenses, providing reliable data for audits and financial reporting.
Ensured prompt banking of funds and strict separation of store and personal finances, promoting transparency and accountability.
Reported customer feedback and complaints to management, contributing to service improvements and enhancing overall customer experience.
Volunteer
Freedom of Information Acts (FOIA) CDS Group
|Financial Secretary/Treasurer
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Summary
Managed group funds, maintained financial records, and supported community development activities as Financial Secretary/Treasurer.
Highlights
Managed group funds and maintained precise financial records, ensuring transparency and accountability for all transactions as Financial Secretary/Treasurer.
Actively participated in planning and supporting community development activities, demonstrating leadership and civic engagement within the community.
Education
The Polytechnic Ibadan
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HND
Business Administration
The Polytechnic Ibadan
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OND
Business Administration
Languages
English
Skills
Business Administration
Business Administration, Organizational Productivity, Documentation, Strategic Problem-Solving.
Financial Management
Financial Record Keeping, Financial Oversight, Budget Review, Accountability.
Customer Service & Support
Client Services, Call Handling, Email & Chat Support, Remote Customer Support, Customer Inquiry Resolution, Technical Support, Billing Support, Customer Feedback Analysis.
Administrative Support
Time Management, Multi-tasking, Attention to Detail, Logistics Management, Event Coordination.
Education & Community Engagement
Teaching, Community Development.
Interests
Reading
Multi-tasking
Attention to details
References
References
Available on requests